EXCHANGE AND
REFUND POLICIES:
Caused our
kindness to provide the best service to our client, all customers purchase from
"Al-BALAD DREAMS" store are
exchangeable under 7 quantity days which starts since client purchase date,
However, Refunds time limits is within 3 days from client first purchase date..
What do you
have to do is contact the client service, so your message will be replied as
soon we receive the issue title.
EXCHANGE AND
REFUND TERMS AND POLICIES:
In the case,
that you delivered incorrect order or the client got his order order improper, then
our “AL-BALAD DREAMS” will strictly endure covers all fees of both exchanges
and refunds. Whereas, in case you wish to exchange or refund at any other
reasons, our "Dream Country Store", will always bellow the regular
delivery conditions
.On the other
hand, Offers and gifts aren’t belongs to any Exchange and Refunds conditions neither
policies
The client has
the right to regain costs related to the amounts paid only; as well, the amount
should be shown on the given receipt.
On the
contrary, the ”AL-BALAD DREAMS” store will absolutely ask for clear information
resulting a transaction due to client service rights and policies, elaboration info.
must be given accurate. So we can rehearsal costs
back to the reference client at mostly 5 business days, as a least refund period
of time.
In the phenomenon that you purchased with credit
such as, Visa or MasterCard or Mada cards and the client wanted to recover costs,
our assistant directly will deduct the amount to the same Visa or MasterCard or
mada card on the same transactional credit. Often takes from 2 days upto 10
days (MAX.). The refund late time will always blame the delays of Bank’s stages
as well as policy (presentation of the service).
In the event
that the client receives a gift or free shipping, and returns the products, our
assistants has the right to recalculate the free shipping cost on the same case
client
!!!Thanks for
your interest, and we wish you a happy day